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Help & support

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Frequently asked questions

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Eaglet Mail allows you to connect your own email sending server, like Amazon SES, so you only pay a low platform fee and control your sending costs. Unlike other platforms, you get unlimited emails and full flexibility.

Yes! Eaglet Mail fully supports Amazon SES integration. Amazon SES offers high deliverability and cost-effective sending. For example, sending 10,000 emails costs approximately $1, and 100,000 emails costs around $10, billed directly by Amazon.

No, we do not offer refunds after purchase. We recommend reviewing all features, demo access, and support documentation before buying to ensure it meets your needs.

Your purchase includes lifetime access to the platform, email builder, automation tools, real-time analytics, and third-party server integration features.

Amazon SES integration is supported, but integration setup and configuration are a separate service. We charge a one-time fee for setting up your Amazon SES connection securely and properly. then Monthly Billing from AWS , You can pay directly to Amazon.

 

Yes, you can request additional features or integrations anytime. Some customizations or third-party services may involve extra charges based on your business needs.

We accept all major credit cards &  debit cards for Online Subscription . For enterprise-level customers, we can also arrange bank transfers & Tabby EMI ( only for Yearly plans ) upon request.

No. Eaglet Mail has a one-time platform fee. You only pay ongoing costs to your email server provider (e.g., Amazon SES) based on actual usage.

No hidden fees. However, services like Amazon SES and integration support from our team are billed separately and clearly explained before purchase.

Yes, we provide full technical support for setting up your email server and integrating it with Eaglet Mail. Amazon SES setup assistance is available for a separate fee.

 

You’ll get access to email and ticket-based support, setup guides & Email Marketing Strategies in Blogs. Our team is here to help you get the most out of the platform.

We offer guidance for basic setup and tool usage. For advanced campaign strategy or copywriting, we can recommend trusted partners or premium consulting services as a Paid Service .

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